We offer 3 sources of support:
1) Contact us though a help ticket, we have several people monitoring this help desk throughout the day.
Expect a response in less than an hour. You can also submit comments/sales requests via the form below.
2) Click “Live Support” in the top right corner of this site (live chat).
If a sales rep is at that address he/she will direct you to support.
3) Access our Knowledgebase directory of help / info articles.
We strongly suggest you submit a help ticket espesically if you are not getting a reply to your issues as this method does not involve spam filters or email filters.
Effective 3/22/10 – We will ONLY offer suport to customers via a support ticket. This is due to spam filters blocking our emails. Please open a ticket at: http://RapidPeer.com/members/
You most likely will NOT get a reply emailing support@RapidPeer.com, PLEASE open a support ticket via your members area
| Support / Abuse Form:
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We at RapidPeer.com take abuse very seriously. If you have an abuse claim please email abuse@RapidPeer.com Or you can fill out the form above with subject Abuse. We will resolve your complaint / request within 24 hours and report back to you.
